Customer Experience Experts
Here at The Customer Experience we offer a Suite of Services which are tailored to suit your business. We prescribe what works best for you!
Below are our Core Services. Click on 'All Services' to view the other services we offer.
Customer Service Design & Implementation
Whether you are a new or established business, we will work with your team to design what is best for your organization and make recommendations on the best way forward and upward.
Help Desk/Service Desk Design & Implementation
Every internal and external customer needs that one place to turn to for help when they have queries or experience problems with any area of service that you provide. From staffing to systems, we have the solutions you need.
Corporate Coaching
Testimonials
Jacqueline joined the Massy Group in 2006 and served for 14 plus years. Below are 2 references.
Frere Delmas
Retired Country Manager & Executive Vice President (EVP)
"Jacqui served as my Personal Assistant for 5 years from 2014 and subsequently served me in a smaller capacity after her much deserved promotion to the position of Customer Experience Manager.
Her character speaks to the fact that she has strong core-values. Her work ethic is second to none and she has always displayed the highest level of confidentiality and diplomacy.
Jacqueline is well-rounded, hardworking, proactive, customer service driven, personable and an excellent communicator".
Thomas Pantin
Former Senior Vice President (SVP) and Chairman, Retail Line of Business
"Jacqueline is quite a special character, very efficient and relentless in everything that she does and extremely personable and strong on relationship building. She takes great pride in and makes an unrelenting effort towards excellence in service.
Jacqui has always impressed me with her attitude to growth as an individual and her pursuit of such in every aspect of life".
